CROFTLY End User Licence Agreement English version dated 5 November 2026 This agreement governs the installation and use of Croftly for macOS, including Free, Premium and trial versions. The processing of personal data is described in the privacy notices for the app, website and, where relevant, restricted access. Purchase and payment terms are provided by the seller before an order is placed. 1 Parties and scope The licensor and developer of Croftly is Giuseppe Domenico La Fauci, a self-employed professional, Italian VAT number 03758170835, with a professional address at Strada Panoramica dello Stretto 1416 G9, 98168 Messina, Italy, reachable at support@croftly.com. This agreement refers to him as the “Licensor”. “Croftly” or “Software” means the macOS application and its components, documentation and updates distributed by the Licensor. Croftly allows you to organise content and links to documents on your Mac and, where available and enabled, to use integrations such as email, search and artificial intelligence features. “User” means the individual or organisation receiving the licence. A person acting for an organisation must have authority to bind it and must ensure that authorised users comply with this agreement. “Consumer” has the meaning given by applicable law; professional use does not exclude protections that foreign law may also grant to certain businesses. 2 Acceptance and capacity Using Croftly requires acceptance of this EULA, which is available before confirmation. Acknowledging the Privacy Notice is separate from accepting the contract. If you do not accept the EULA, do not continue using the Software. Acknowledging the Privacy Notice does not constitute general consent to optional processing, advertising or promotional communications. Any consent required by law is collected separately and may be withdrawn as described in the Privacy Notice. The User must have the capacity required to enter into the contract under applicable law. Any use by a minor must remain within legal limits and under the responsibility of an authorised adult, without bypassing the age or authorisation requirements of connected services. Installing the Software or accepting this EULA does not, by itself, create an obligation to pay. Refusing after a purchase does not affect withdrawal, refund or warranty rights under law or the applicable terms of sale. 3 Applicable documents and mandatory rights The plan features, price, duration, number of devices and other specific terms communicated before purchase or licence assignment apply. Trial terms, where applicable, are communicated in the invitation or when the licence is supplied. Specific terms accepted for an order prevail over incompatible general provisions for matters they expressly govern. The seller’s terms govern the transaction and payment obligations; this EULA governs rights to use the Software. None of these documents may reduce the User’s mandatory protections. Informational or promotional materials do not amend the contract unless a promise or feature becomes legally binding or has been expressly included in the offer. A general disclaimer of warranties does not override promised features or mandatory remedies. 4 Grant of licence The Licensor grants the User a limited, non-exclusive licence to install and use Croftly on Macs that the User owns or lawfully controls, subject to the plan and permitted number of devices. The licence may be used for personal or professional activities unless specific limits have been clearly communicated for a particular offer. The licence does not transfer ownership of the Software, trademarks or source code. It does not authorise resale, rental, sublicensing, making the Software available as a service to third parties or distributing copies to unauthorised persons, except by written agreement or under mandatory legal rights, including any applicable right to transfer a lawfully acquired copy. The User may retain backup copies permitted by law. Organisational use remains subject to the purchased licence limits: owning several Macs does not by itself grant unlimited licences or users. 5 Free Premium and private trials The Free version provides the features and quantities included in the free plan. Not purchasing Premium does not result in automatic charges. Premium requires a valid licence purchased through the indicated channel or assigned by the Licensor. Promotional or evaluation licences are valid under the terms communicated to the recipient and require no purchase when offered free of charge. Preview copies may use test services, include unfinished features and require a different licence for the public version. Duration and limits are communicated before activation. A trial does not become a paid subscription without separate acceptance of the financial terms. Private codes and access credentials are intended for authorised recipients. A promotional licence does not require a favourable review, transfer rights in editorial content or constitute a confidentiality agreement by itself. Collaborations and any embargoes require separate agreements. 6 Activation devices and offline use Licence activation and verification may require a connection to Croftly services. The necessary technical data are described in the Privacy Notice. These checks do not authorise the Licensor to access documents or email stored on your Mac. The maximum number of devices that may be active at the same time is specified in the offer or assigned licence. To replace a Mac, the User may use the available deactivation tools or contact support if the previous device is no longer accessible. Premium may be used offline within the period authorised by the licence on the device. A connection interruption does not by itself shorten that period, but may prevent new activations or verification of a renewal. Altering device or licence data to bypass limits is prohibited. On expiry or without a valid entitlement, features may be limited to Free or the viewing capabilities allowed by the installed version. Expiry does not itself delete local content. Maintaining copies and exports is advisable; statutory obligations to return or recover content remain applicable where relevant. 7 Purchases prices renewals and cancellation When Paddle processes payment as Merchant of Record, the seller is the Paddle entity identified at checkout and in the order confirmation. Paddle handles the transaction, invoicing and taxes under the applicable terms. The Licensor remains responsible for its obligations relating to the Software. Before purchase, the total price, currency, applicable taxes, duration, any renewal frequency, cancellation methods and main features and limitations must be disclosed. A subscription renews only under the terms communicated and accepted. Cancellation uses the channels identified in the order confirmation or subscription management service. Uninstalling Croftly, disconnecting email, deactivating a device or deleting website access does not cancel a subscription. Ordinary cancellation and statutory withdrawal are distinct; cancellation does not exclude legally required refunds or remedies. Price changes apply prospectively, with the notices, time limits and cancellation options required by law and the offer. They do not retrospectively change the price of a period already paid for. Merely connecting an email account does not initiate a Croftly purchase; the User remains responsible for any provider, connection or separately chosen external service costs. 8 Withdrawal and refunds Consumers retain the withdrawal and refund rights provided by their country’s law and the applicable purchase terms. For distance purchases subject to European Union law and, under the respective conditions, United Kingdom law, the ordinary withdrawal period is fourteen days from conclusion of the digital content contract, subject to statutory exceptions or different periods. For digital content supplied without a tangible medium, losing the right of withdrawal requires all legal conditions to be met, including, where required, prior express consent to supply during the withdrawal period, acknowledgement of the resulting loss of the right and confirmation on a durable medium. Acceptance of this EULA, reading the Privacy Notice or activating Premium alone does not replace these requirements. Before opening checkout, Croftly presents a separate, unticked declaration concerning the start of Premium supply and acknowledgement of the loss of the right within legal limits; confirmation is emailed after payment. Previous use of Free does not start Premium supply. The declaration for the first purchase does not automatically exclude rights arising on a renewal or new transaction. Where a supply is classified as a service rather than digital content, the conditions and effects applicable to services apply. They are not replaced by the provision concerning software downloads. For Paddle purchases, requests may be submitted through the seller’s support at https://paddle.net and the tools identified in the order. You may also contact support@croftly.com for help identifying the transaction and appropriate recipient. Timely exercise of the right must not be obstructed by requiring wording that the law does not require. Where required, an online withdrawal function and confirmation must also be available alongside other permitted channels. The seller’s pre-contractual information must explain where to find it and provide any form required by law. Refund rights for defects or failure to supply are separate from withdrawal for a change of mind and are not lost through a valid waiver of the latter. 9 Files content and backups The User retains rights in content they insert, link, import or create. The Licensor acquires no general licence to publish, commercialise or use it to train models. Processing necessary for requested features takes place as described in the Privacy Notice. The User must have the rights, authorisations and, where required, legal bases to process third-party content and data. Professionals and organisations remain responsible for their purposes and sharing. This agreement does not automatically constitute a data processing agreement on behalf of the User for additional services not described here. Croftly may retain links to files in their original locations and copies or indexes of imported content. Moves, deletions, unavailable disks, revoked permissions and changes made by other programs may affect links or results. The User must check operation outcomes and maintain up-to-date backups of important content, including at a destination separate from the device being used. Croftly’s backup and recovery features do not guarantee restoration of every item of data or change in all circumstances. Failures, power outages, User operations and actions by other programs may cause data loss, alteration or unavailability. Any failure to take reasonable precautions is relevant only to the extent that it contributed to the damage and in accordance with applicable law; it does not automatically deprive the User of rights or release the Licensor from its responsibilities. Exports, sharing, synchronised folders and external OCR procedures may create separate copies. Deletion and cleanup operate within the scope indicated by the app and do not automatically recall copies exported, supplied to others or retained by other programs. The User controls chosen destinations and must avoid unintentionally disclosing confidential data. Before deleting recovery copies or authorising features that replace originals, the User should assess the effects and keep necessary copies. 10 Email and third-party services You may connect only accounts you are authorised to use, complying with your provider’s and organisation’s terms. Authentication requirements and permissions depend on the chosen service. Mail viewing features import and organise local copies and do not provide an email sending service. Removing an account from Croftly and revoking the authorisation or app password with the provider are separate operations, described in the Privacy Notice. An integration’s availability depends on the app version, account, permissions and external service requirements. Features promised in the offer and statutory remedies remain applicable. Connected services are supplied by entities separate from the Licensor and are subject to their own terms. The Licensor is not responsible for independent third-party performance beyond its control, but remains responsible for its own choices, integrations and obligations within legal limits. 11 Search artificial intelligence and OCR Apple Intelligence features require compatible hardware, operating system, language and settings. Any web search requires the specified service and credentials; external OCR requires tools and folders configured by the User. Availability is described in the documentation and offer for the relevant version. Generated answers, summaries, comparisons, search results and text recognition may be incomplete or incorrect. The User should check sources and original documents before making significant decisions. These results are not professional advice or a guarantee of the original document’s accuracy. The Software is not designed as a safety-critical system or as the sole tool for medical, legal, financial or emergency decisions. Mandatory warranties and liabilities remain applicable. Third-party rights in original content and source terms also remain applicable to processed results. 12 Restrictions and protection of the Software Using Croftly for unauthorised access, malware distribution, infringement or unlawful activity is prohibited, as is intentionally compromising services or security measures, removing ownership notices, distributing counterfeit copies or unauthorised codes, or bypassing legitimate licence checks or technical limits. Decompilation, disassembly, reverse engineering, modifications and derivative works are prohibited unless authorised or permitted by mandatory law. Accordingly, applicable exceptions for interoperability, observation and study of operation, backup copies and other rights that cannot be excluded by contract remain available. These restrictions do not prevent lawful vulnerability reporting or exercise of statutory rights. To report a security issue, contact support@croftly.com without including unnecessary personal data or secrets. 13 Updates and product changes In versions that provide them, Croftly checks for and distributes updates according to the settings available to the User. Related processing is described in the Privacy Notice. Updates required to maintain conformity and security are provided for the period and within the limits required by law and the offer. The User is informed of installation methods and relevant consequences of not installing an update. Any limitation of liability for failure to install applies only where its legal conditions are met. Features and integrations may change for technical, security, legal or compatibility reasons. Changes beyond maintaining conformity must have a valid reason, respect the contract and applicable protections, and not impose unaccepted additional costs. Where a change adversely affects access or use beyond a minor extent, advance information, any right to terminate and other statutory remedies are provided. A purchase does not automatically confer rights to every future product or major version unless included in the offer or necessary to meet conformity obligations. Acquired rights cannot be arbitrarily removed by labelling a required update as a new product. 14 Intellectual property and third-party components Rights in Croftly, its code, graphics, trademarks and documentation remain with their respective owners. Third-party product and service names identify compatibility or integrations and do not imply endorsement or sponsorship. Third-party components, including open-source components, remain subject to their respective licences and notices distributed with the Software or documentation. This EULA does not restrict rights granted directly by those licences; in a conflict, the component’s licence prevails for that component. Voluntary suggestions and reports may be used to improve Croftly without compensation unless otherwise agreed. This does not transfer the User’s rights in documents, trademarks or confidential content to the Licensor, or authorise publication of the User’s name as an endorsement. 15 Conformity warranties The Licensor exercises the care reasonably expected in developing and maintaining the Software. Croftly is supplied with the features and requirements described in the offer and applicable documentation. Subject to promised features, conformity warranties and other mandatory obligations, there is no guarantee that the Software will be free of errors or interruptions, compatible with every configuration, or able to recover every item of data or change. Consumers retain conformity warranties and remedies under applicable law, which may include restoration of conformity, repair or replacement, price reduction, termination, refund and damages, subject to their respective conditions. Terms such as “as is”, “as available”, “Free” or “preview” do not remove these rights where applicable. For matters not covered by mandatory warranties or express commitments, and only as legally permitted, no additional implied warranties of merchantability, fitness for a particular purpose or absolute freedom from interference are given. This limitation does not exclude liability for lack of the right to grant the licence or other legally mandatory warranties. To report a defect, describe the issue and app version to support@croftly.com, without sending unnecessary passwords, entire archives or private messages. Requests to the Licensor do not prevent requests to the seller or others legally responsible. 16 Liability No provision excludes or limits liability for wilful misconduct, gross negligence, fraud, death or personal injury attributable to the responsible party, breaches of data protection obligations or other cases to the extent exclusion or limitation is prohibited by law. Mandatory rules and remedies apply to Consumers, including those concerning foreseeable losses and, where provided, damage caused by digital content to a device or other content. No contractual cap is imposed that reduces those rights. Subject to the liabilities and protections set out in the preceding paragraphs, the Licensor is not liable for direct or indirect damage, including data loss, alteration or unavailability, arising exclusively from causes not attributable to it or to persons for whom it is legally responsible. Such causes may include device failures, power outages, unauthorised modifications or use contrary to clearly communicated instructions. This exclusion does not apply where a Software defect, breach or conduct attributable to the Licensor caused or contributed to the damage. In relationships with Users who are not Consumers, and only to the extent permitted by applicable law, liability for loss of profit, business opportunities or goodwill and for business interruption is excluded where these constitute indirect or consequential damage. The liabilities that cannot be excluded, as set out above, remain unaffected. The absence of a backup does not itself result in an exemption from liability. Any contribution by the User to causing or aggravating the damage is assessed under applicable law. 17 Suspension and termination The User may stop using the Software at any time, but must cancel a subscription separately. The licence ends at its specified expiry or on a lawful ground for termination. The Licensor may restrict an activation or access where necessary for a legal obligation, a concrete security threat, unauthorised use or material breach. Measures must be proportionate. Where possible and compatible with security, the User receives an explanation and an opportunity to remedy the issue before permanent termination. A paid licence cannot be arbitrarily revoked during the purchased period. Rights to restoration, refund or other remedies remain where the circumstances justify them. Free trials end under the communicated limits; revoking access to the private website does not automatically revoke the app licence. Termination does not authorise indiscriminate remote deletion of the User’s documents. Available features and legal obligations apply to data, exports and recovery requests. Provisions concerning intellectual property, sums owed and protection of rights survive only as necessary for their purpose. 18 Protections for users in other countries The following clarifications apply where local legal conditions are met. They are not an exhaustive list of the User’s rights and prevail over incompatible EULA provisions. European Union and European Economic Area. National rules implementing protections for digital content and services, distance contracts and unfair terms remain applicable, including conformity warranties and required updates. Choosing Italian law does not deprive Consumers of mandatory protections in their country of habitual residence. United Kingdom. Rights under the Consumer Rights Act 2015 and distance contract rules remain where applicable. Digital content must meet legal standards of quality, fitness and description, with related remedies and protection for damage to devices or other content where provided. Australia. Mandatory Australian Consumer Law guarantees are not excluded. A major failure may entitle the User to reject goods or terminate a service, obtain replacement or refund and compensation for reasonably foreseeable losses, depending on the supply and legal conditions. Other failures remain subject to statutory repair or rectification remedies. Being a business does not automatically exclude these guarantees. New Zealand. Protections under the Consumer Guarantees Act 1993 and Fair Trading Act 1986 remain where applicable, including remedies for faulty digital products and services. This EULA contains no general waiver of these protections. United States. Warranty exclusions and limitations apply only as permitted by relevant federal and state law. Users may have additional rights that vary by state. This EULA introduces no mandatory arbitration, general class action waiver or advance waiver of mandatory remedies. Canada and Québec. Applicable federal and provincial protections remain, including those concerning valid terms, consumer remedies and contract language. Where the law requires a French version to be presented before another language is chosen, acceptance of a version in another language does not replace that requirement. Switzerland and other countries. Applicable mandatory provisions on warranties, liability, contracts, data protection and access to justice remain. Additional local requirements prevail over incompatible terms. 19 Governing law and disputes The contract is governed by Italian law, subject to mandatory provisions identified by relevant rules, including consumer protections in the country of habitual residence. Jurisdiction is determined by applicable rules. No exclusive Italian forum is imposed on Consumers if it would deprive them of a legally recognised protection or option. To seek a resolution, the User may contact support@croftly.com. This is not a prerequisite for exercising rights, contacting an authority or bringing proceedings where the law does not require it. Competent alternative dispute resolution bodies remain available where provided by law or separately accepted by the parties. 20 Language changes and communications The EULA and Privacy Notice are available in Italian, English, French, Spanish and German with equivalent content. Before accepting in the app, you choose the language of the documents independently of the Mac or interface language. You may change language and save a copy before confirming. Statutory requirements concerning language, prior presentation and comprehensibility remain applicable. Any inconsistencies are interpreted according to applicable rules and the language lawfully chosen for the contract. The Croftly app interface is currently available in Italian and English. EULA changes must be adequately communicated and apply prospectively, without retrospectively changing accrued rights. Fresh acceptance is requested where required by law or where new terms require agreement. Publication on the website alone does not constitute acceptance of every material change. The User may keep a copy of the applicable texts. Purchase and renewal communications use the contact details and channels indicated in the order; communications necessary for licence management or security do not by themselves subscribe the User to promotional messages. 21 Final provisions and contacts If a provision is invalid or unenforceable, the others remain effective where they can operate independently under law. An unfair term is not automatically replaced with an equivalent limitation to the Consumer’s detriment. Not immediately challenging a breach does not waive rights. Any transfer of the contract or business must respect the User’s rights and information and data protection obligations. For matters concerning Croftly, licences, contractual documents and support: support@croftly.com. For Paddle payments and purchases: the seller’s contacts in the order and https://paddle.net.